Zoho Corporation, based out of India is one of the largest tech companies on the planet. Zoho went offline for nearly two hours, following Tierranet (the company’s domain registrar) getting feedback about phishing attacks. Zoho’s domain was suspended after Tierranet sent out several security compliance warnings to the conglomerate, to no avail. 30 million plus Zoho users were unable to logon to the site for over 2 hours. Pandemonium and confusion prevailed at the Zoho offices during the downtime, with the staff and CEO of the company taking to social media platform Twitter, to solicit assistance in contacting Tierranet’s executives.
Phishing is a social engineering assault intended to steal confidential user information, including login credentials and credit card information. Unsuspecting users are often tricked into clicking an infected link, which leads to the installation of malicious software on the user’s device. Zoho rejected Tierranet’s accusation of not acting on the issue, prior to restoration of online services.