In an increasingly data-driven digital landscape, businesses are constantly seeking tools to better understand and optimize user experiences. One such tool is session replay—a powerful technology that allows organizations to observe how users interact with their websites or apps in real time. However, while session replay can offer significant benefits, it also introduces serious legal risks, particularly concerning user privacy. Here’s what businesses need to know….
By: Loeb & Loeb LLP
By: Loeb & Loeb LLP