Tow‑truck ride home leads to no‑duty ruling under Illinois negligence law

Commercial transportation companies, service providers, and insurers are often asked to defend claims where an employee allegedly should have taken extra steps to help a customer avoid getting hurt. Tolentino v. Clifford’s Towing & Recovery, LLC is a recent Illinois appellate decision that addresses this issue directly. The opinion shows how courts assess claims based on a failure to assist and why difficult conditions or a customer’s limitations do not automatically create a legal duty….
By: Freeman Mathis & Gary