The Implications and Scope of the NAIC Model Bulletin on the Use of AI by Insurers

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The National Association of Insurance Commissioners’ (NAIC) model bulletin governing the use of artificial intelligence (AI) by insurers provides guidance on the legal and ethical use of AI within the insurance industry, stressing the principles of transparency, fairness and accountability. Since the NAIC published the model bulletin at the end of 2023, 24 states have adopted it, and other states have enacted regulations or promulgated other guidance addressing similar topics….
By: Holland & Knight LLP
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