In April, 2021, Cisco CEO Chuck Robbins announced he would let all 75,000 employees work remotely indefinitely, even after the COVID-19 pandemic ended. The company had seen no drop in productivity by allowing employees to work from home and expected to save money by not fully staffing offices. When and how often employees should come into the office would be up to their managers, who abide by a flexible hybrid policy.
But that shift brought technology challenges most companies are by now familiar with: how do you secure networks when the employee’s home is essentially a branch office? How do you create company culture from afar? And, how do you retain employees at a time when IT talent is in historically high demand.