We have moved past the point where AI is the ‘next big thing’ for the insurance industry. The shift from theoretical promise to practical deployment has already taken place; from underwriting and pricing to claims handling and customer service, AI tools are being deployed to streamline operations, enhance decision-making, and unlock new efficiencies. But as insurers embrace these technologies, they face a dual challenge: firstly, managing their own use of AI in an increasingly fragmented…
By: Hogan Lovells
By: Hogan Lovells
