AI Hallucinations Could Cause Nightmares for Your Business: 10 Steps You Can Take to Safeguard Your GenAI Use

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Consider the following real-life scenarios: – An airline’s AI-powered chatbot promises a customer that it could provide a steep discount for a bereavement flight – a promise that goes directly against company policy. A court later ruled that the airline had to honor the promise. – A researcher gathering background information on a prominent professor discovers evidence that the professor had been accused of making sexually suggestive comments and attempting to inappropriately touch a student…
By: Fisher Phillips
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